Frequently Asked Questions

Here’s a bit of Q and A for you:

 

Q – Do you cover the whole of the UK?

A – Unfortunately not at this time. We only cover those areas stated on our website home page at the current time.

Q – When will you collect and deliver my item / Can you give me day and time now?

A – We will give a day and time slot once we have finalised our delivery schedule for your area.

Q – I need urgent collection and delivery can you do this?

A – Most of our work is for economy deliveries.  We can only offer urgent sameday delivery only from Gloucester and Wigan areas.

Q – How long will it take to get my items?

A – We have a normal turnaround of 7-14 working days on average.  This depends on the area and demand for our service.

Q – Can you collect and deliver on Weekends or out of hours?

A – Yes we can deliver on weekends, but we do not collect or deliver out of hours, unless within reasonable distance of our base in Wigan and Gloucester.

Q – Can you deliver to a block of flats?

A – Yes but not for heavy items where there is no lift, restricted access, parking restrictions, etc.